Store Policy

Customer Care

We treat you the way we would like to be treated, from shopping and ordering to delivery and long-term service. At 3 Rail Studio, we stand behind the quality of our products and the service we provide.  If you're not satisfied with your purchase or any part of your experience, just let us know. 

Fabrication & Quality

All of our products are handcrafted in America.  We source our materials and support small businesses in our area.  Our product line are investments for years to come, better described as 'legacy' pieces.  Each product made goes through our quality control criteria so that each item is signed off proudly by 3 Rail Studio.

Our fabrication time varies pending on the volume ordered.  Each order is made once the order is placed, however, we do have items in stock ready to ship.  Please inquire on any available items ready to ship within the week .

Wholesale Inquiries

If you would like to have pieces in your showroom, we do have wholesale pricing ready for you.  Please contact our team for wholesale pricing and availability.  There will be a minimum purchase order for each product line to fulfill wholesale pricing.

Payment Methods

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Credit / Debit Cards